Frequently Asked Questions

All sales are final, and returns are accepted at J-Spec Garage's discretion. If a return is approved, it is issued as store credit only (not a refund to your original payment). You must contact us within 15 days of delivery, and items must be brand-new, uninstalled, unopened, and in re-saleable condition with all original boxes, labels, and documents. A 30% restocking fee applies to approved returns. See our full Return Policy.

Email Sales@jspec-garage.com to request an RMA number, then clearly mark that RMA number on the outside of every carton — packages without an RMA on the shipping label are refused. Ship back using a trackable, insured service; you assume all risk until delivery is confirmed.

The following are non-returnable: used or attempted-to-install parts; close-out or clearance items; all electronics; and special-order or made-to-order products such as wheels, body kits, and JDM-only parts.

No — approved returns are issued as store credit, sent electronically to the email on file within 5 business days after we inspect and approve the return. Store credit never expires and can be applied to any future purchase. Shipping costs and the restocking fee are non-creditable.

We replace items that arrive defective or damaged. Email us your order number and photos to start an exchange request. Once approved, ship the item to the RMA address provided, and a replacement is sent after the original is received and inspected.

We aim to ship orders promptly. Some items with special-order status, or that come from overseas vendors, may take additional time — and we'll do our best to let you know if there's a delay. Delivery times vary by location and shipping method, and we are not responsible for delays caused by third-party shipping carriers. See our Shipping Policy.

We ship from the USA — our facility is located in Panama City Beach, Florida.

Yes. Found it cheaper elsewhere? Contact us and we'll match or beat any competitor's price.

Yes — J-Spec Garage is an authorized dealer for the brands we carry, and we are the sole authorized US distributor of RaceOnly rotary engine parts.

Please double-check your order at checkout — shipping address, name, phone number, payment details, and product selection — as J-Spec Garage is not responsible for errors made at checkout. If you need to change something, contact us as soon as possible at Sales@jspec-garage.com and we'll do our best to help before the order ships.

We collect and use personal information to provide our services as described in our Privacy Policy, and you can manage your data-sharing preferences at any time. Read our full Privacy Policy or update your privacy choices.

Email Sales@jspec-garage.com, call (850) 238-1405, or use our Contact page. We're located at 9210 Panama City Beach Parkway, Suite B, Panama City Beach, FL 32407.